Availability:
Estimated Arrival: Between May 19 and May 21. *ETA to USA Only
Shipping & Returns: Free Shipping with orders over $100
About The Company
Novatto was started by a young entrepreneur who wanted to introduce a stunning home product that would set itself apart from others in the industry with quality and design. With a desire of other cultures and craftsmanship, Novatto is a trusted name with contemporary, transitional, and traditional designs. Today we are proud to be a featured brand in more than 300 Showrooms across the United States and Canada, as well as the premier online retailers in the Decorative bath and Home.
Description
Timeless colors. Black and White. Add a touch of contemporary flare with this refreshing and stylish ceramic sink from Novatto. The outside edge is enriched in a rich, glossy black on all three sides while the inside and back are a bright glossy white. Stylish sloped corners make this sink a focal piece while the extra sink width makes it fully functional for washing hands. Combining quality and design to each ceramic sink makes it a seamless fit into any bath design. As an industry leader in bathroom vessel sinks, Novatto uses advanced technology to produce beautiful vessel sinks with unmatched structural integrity and longevity. A standard 1.5-inch faucet hole makes installation a breeze. A faucet is not included.
Each ceramic sink is protected with a premium gloss giving an easy-to-clean finish for lasting beauty. A non-porous and stain-resistant finish ensures a look like new for years to come. Pair this with any Novatto lav faucet for a bathroom masterpiece.
For best cleaning results, a soft cloth with mild soap and water or a non-abrasive glass cleaner is recommended. Just add water and enjoy Novatto's Limited Lifetime Warranty.
Features:
- White glossy interior and back
- Black glossy exterior, all three sides
- Stain Resistant Finish
- No need for Mounting Ring.
- No overflow
- Easy to clean, scratch-resistant, and non-porous surface
- 1.75-inch drain hole; 1.5-inch faucet hole
- Novatto drain option available
- Faucet NOT included
- Above counter installation
- Standard plumbing connections
- Supreme packaging and boxing ensure damage-free delivery.
- Limited Lifetime Warranty
Specification
Dimensions:
- Item Length (inches) 21.5
- Item Width (inches) 16
- Item Height (inches) 4.75 / 4.5
- Item Weight 28
Package Dimensions:
- Package length (inches) 26
- Package width (inches) 20
- Package height (inches) 9
- Package weight (pounds) 30
Installation & Parts
We recommend our products be installed and serviced by a licensed professional plumber or contractor to avoid any improper installation. Warranty is automatically void if any product has been tampered with, improperly installed, altered, or damaged due to misuse or abuse during installation.
Care and Maintainance:
Novatto’s ceramic vessel sinks are incredibly easy to clean and maintain. To keep your porcelain sink in pristine condition simply wipe down with a soapy sponge or soft cloth, rinse and dry. A ceramic cleaner such as Glacier Ice or any other non-abrasive ceramic cleaner may be used if grime or minerals build up.
Caution: Do NOT use metal brushes, scouring pads or any abrasive cleaners when cleaning porcelain sinks as this may scratch the ceramic and may discolor or damage the gloss.
Porcelain is made of kaolin, which is a silicate-based mineral foundin clay. The clay is sculpted to the required shape and then covered with glaze. After the glaze dries, the piece is fired at extremely high temperatures, triggering a physical reaction, which turns the surface of the sink into the durable, shiny finish known through out the world. Novatto’s in-house testing have found the sinks to be very durable and forgiving. Normal items such as toothbrushes, small jewelry, bottles, etc. will not damage a Novatto ceramic sink. Do not allow the ceramic vessel sink to come in contact with steel or other objects which could scratch or damage the sink. Novatto recommends using a professional plumber when installing your ceramic sink.
Complete Porcelain Vessel Sink Guide
Porcelain Vessel Sink Installation Guide
Porcelain Sink Care and Maintenance
Warranty
Novatto products have been made under the highest standards of craftsmanship and quality. Each product of ours under goes strict quality control testing to ensure years of enjoyment. Novatto’s ceramic sinks offer a warranty for defects in workmanship and/or materials when the product was purchased through an authorized Novatto dealer.
Novatto’s tempered ceramic sinks are backed by Novatto’s Lifetime Limited warranty. Novatto warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for homeowners), this sink will be free from defects in material and workmanship. All other purchasers including purchasers for industrial, commercial and business use are excluded from this warranty. Warranties are not transferable, between homes or owners and are only applicable to residential use.
Under no circumstance will Novatto be held responsible for any damage as a result during or after product installation. We will not be responsible for any labor or installation charges, freight cost, lost profit or any other expenses associated with a defective product. Novatto’s only responsibility is the replacement, exchange, or repair of a defective product. Novatto will not be responsible for product failures due to lack of maintenance. We will not be held responsible for any damage or product failure due to improper installation, misuse, or failure to use a licensed professional. Please read the care and maintenance documentation to determine the limits of proper use.
If you believe you have a warranty claim, contact Novatto, either through your local Dealer, Plumbing Contractor, Home Center, or by writing: Novatto, Inc., Attn.: Product Support, 3533 E. Corona Ave., Phoenix, AZ, 85040, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, write to the above address or email: productsupport@novattoinc.com.
Novatto makes no implication our products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine local code compliance. This warranty extends to the original purchaser and first consumer.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.
Inspection:
Signature upon manifest, bill, or “Received by” acknowledges receipt of merchandise in full and in good condition by any authorized agent of the customer named. Any damages MUST be noted on the bill of lading or manifest at the time of delivery upon inspection.
Returns:
An RGA must be obtained from Novatto before returning any merchandise.
Buyer may not return goods without first advising Novatto. All returns will be subject to a $5 restocking fee. The package must be sent back in the exact package it was sent it.
The buyer at its expense agrees it will promptly inspect the goods within three days of receipt. Buyer shall notify Novatto within 15 days of inspection from the date of receipt of the goods, written notice of any and all deficiencies, defects from specifications.
In the event no such written notice is received by Novatto, the buyer shall be deemed conclusively to have inspected and accepted all such goods and to have waived any rights and claims.
Claims:
Any and all claims from shipping errors, lost shipments or any other discrepancies must be made within 30 days or they will be disallowed and deemed waived.
*With all return questions please email us at returns@faucetgennie.com with the shipment tracking number
FAQ
1. What is the best way to care for my Novatto ceramic vessel?
-Ultimately, the best way to care and keep your sink like new is to protect it with Glacier Ice. This nanotechnology will prevent any hard water spots or oxidation on the sink and faucet. For everyday cleaning simply use a soft cloth, soap and warm water, soap and warm water.
2.Is there a template available for the ceramic sinks?
-Yes, they may be obtained off our website at NovattoInc.com. We always recommend using the actual sink for desired placement before making any cuts in the counter.
3. May I use a drain from another vendor?
-Yes, drains from other manufacturers will be compatible with our porcelain vessel sinks.
4. Is the drain or faucet included with my purchase?
-It may be; we offer our sinks individually or as a combo. Double check your purchase for details. We recommend using a pop-up drain with our ceramic vessel sinks.
5. Is a mounting ring needed?
-Since all of our ceramic sinks have a flat bottom, a mounting ring is not necessary.
6. Do these ceramic vessel sinks have overflows?
-Yes, some do have overflow holes. Check your sink image and specs for reference.
7. How durable is the gloss on the ceramic sink?
- Each porcelain sink is protected with a premium gloss for less maintenance and lasting beauty. A non-porous and stain resistant finish ensures a new look for years to come. Novatto’s in house testing has found the sink’s gloss to be very durable and forgiving. Normal items such as toothbrushes, small jewelry etc., will not damage a Novatto ceramic sink.