ZLINE Designer Series Wall Mount Range Hood - 655-HBXXX

Installation Preparation

• The instructions in this handbook are only intended for those with installation experience, professional technician status, or equivalent qualifications.
• All relevant regulations and standards, including first-rate construction, must be observed throughout the installation and electrical wiring. 
• We DO NOT recommend that you try to install this appliance on your own. Installing the device may cause injury if you do not have the correct technical and electrical knowledge. 
• Two persons are advised for installation.
• You should use gloves while you're removing or servicing the range hood to reduce the risk of cutting yourself.
• To activate any switch before installation is complete, it is possible that either ignition or an explosion will occur.

Safety Tips

It is highly important for your protection and the protection of others. In the manual below and on your device, Zline has included numerous essential safety warnings. All security notifications must be always read and obeyed.

All safety warnings will show you what the possible risk is, how to decrease the risk of harm, and what might happen if you do not follow the recommendations.

Never work on or clean the range hood while power is ON. Always unplug the unit or switch the electrical breaker to the off position.

Care and Maintenance

Your grease filter should be washed with hot water and detergent once per month or placed in a dishwasher for cleaning. Make certain the filter is completely dry before reinstalling. Re-place the grease filter if it becomes damaged or too dry to clean.

Charcoal odor filters cannot be washed and must be discarded and replaced, when they become noticeably dirty, have stopped filtering the odors, or at least once per year

Download Manual

Proper Venting Regulations

Please verify with your local, city, and state regulations on the proper venting method for your hood. Many agencies have CFM rating specifications for your hood, as well. You may have to purchase additional items on your own to vent the hood in accordance with your local city and state specifications. Our ZLINE dual motor range hoods come with an 8” metal transition piece without a backdraft damper and a piece of 4’ metal ducting. Our ZLINE single motor units come with a plastic 6” plastic transition piece with a backdraft damper and a 4’ long piece of flexible ducting.

Three Year Parts Warranty

For three years from the date of original purchase, we will provide free of charge, non-consumable replacement parts for the components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or material. Repaired parts or replacement products will be provided by www.therangehoodstore.com on an exchange basis and will be either new or refurbished to be functionally equivalent to new. The consumer is responsible for shipping costs. Consumable parts not covered by this warranty include, but are not limited to: light bulbs, metal, aluminum, and charcoal filters.

Who Is Covered

This warranty is extended to the original purchaser for products purchased for ordinary home use in the continental USA.

This Warranty Will Be Void When

Product damaged through negligence, improper installation, accident, abuse, misuse, and natural disaster, insufficient or excessive electrical supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modifications or failure to follow the installation instructions or when product is used commercially or other than its intended purpose or damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than authorized agents This limited warranty does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or resold contrary to the US regulations.

What Is Not Covered

Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads and cleaning products. Chips, dents or cracks due to abuse, misuse, freight damage (not reported), or improper installation. Damage of product caused by accident, fire, flood, or act of God, we are not liable for and is not covered by warranty, any loss of properties or any cost associated with removing, servicing, installing or determining the source of problems with our products.

This warranty is valid in the United States. It is non-transferable and applies only to the purchaser and does not extend to subsequent owners of this product, any applicable implied warranties, including the warranty of merchantability are limited in duration to a period of express warranty as provided herein beginning with the date of original purchase at retail and no warranties, whether express or implied shall be applied to this product. All shipping charges for returns are the responsibility of the purchaser.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. 

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.

Shipping Policy:

All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. We DO NOT offer International Shipping.

Product Receiving Instructions:

• Please inspect all shipment(s) upon receipt of delivery by Zline.
• Please sign for piece(s) count as well as pallet count(s).
• When using FREIGHT CARRIER inspect all boxes and make sure no damages have accrued during shipment.
• The freight carrier has acknowledged the receipt of this shipment from our facilities in good condition. By your acceptance of the shipment from the carrier, you acknowledge that the product has been delivered in good condition. Zline cannot be responsible for loss or damage if you give the carrier receipt of acceptance.
• If any shortages or damages are discovered upon delivery, make a notation of damage(s) and/or shortage on the item(s) with a representative from the carrier present before accepting the order.

Return Policy:

Returns are permitted within 30 days of receipt of product(s) unopened and undamaged. The customer will be responsible for all shipping costs associated with any returns and will be responsible for up to a 25% restocking fee(s). ZLINE only accepts any returned items that can be resold; refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and email us at returns@faucetgennie.com with the shipment tracking number.

1. WHERE IS THE CORD FOR MY REMOTE BLOWER?

-First, check the inside of the remote blower box to ensure that the cord is not coiled up inside. This is where we package the remote blower cords. If it is missing, please fill out the contact form below and our Customer Service Department can happily assist you in getting a cord shipped to you.

2. WHY DOES THERE APPEAR TO BE WHITE PLASTIC ON MY RANGE HOOD?

The white film around your range hood is a plastic layer that is designed to protect your range hood during shipment. This is removed by simply peeling it off of the range hood.

3. WHY IS THERE BLUE PLASTIC ON MY RANGE HOOD BAFFLE FILTERS?

The blue film around your baffle filters is a plastic layer that is designed to protect your range hood during shipment. This is removed by simply peeling it off of the baffle filter.

4. HOW DO I OPERATE THE BUTTON PANEL?

Click here to view/download the button panel operation instructions.

5. HOW DO I INSTALL MY RANGE HOOD?

The installation instructions can be found in our range hood users guide and installation manual.

6. WHAT IF I NEED TO REPLACE A PART ON MY RANGE HOOD?

No problem! Just contact our Customer Service Department using the contact form below and our team will be happy to send you any replacement parts that you may need (if covered under 3-year warranty).

7. MY RANGE HOOD'S LIGHTS AREN'T WORKING. WHAT DO I DO?

Please fill out the contact form at the bottom of the page, as our Customer Service Department is happy to assist with any range hood troubleshooting or replacement part inquiries.

8.  IS DUCTING INCLUDED WITH ZLINE RANGE HOODS?

Yes, a flexible plastic ducting piece is included with each range hood that will stretch out to about 5 ft long. Any additional ducting that is needed for your installation will have to be purchased from a local hardware store.

9. CAN I REPLACE THE INCLUDED DUCTING WITH RIDGED METAL DUCTING?

Yes, the ducting can be replaced with a ridged metal ducting that is purchased from a local hardware store.

10. CAN I VENT MY WALL-MOUNTED RANGE HOOD RIGHT OUT OF THE WALL?

For an efficient pull on your range hood, we recommend keeping the ductwork vertical at least 15" before making your first elbow. Only the following under cabinet range hood series can be converted to rear-ducting: 520, 523, and 527.

11. HOW DO I CONVERT MY ZLINE RANGEHOOD TO DUCTLESS?

Most ZLINE wall-mounted range hoods feature the option to be converted to ductless (or recirculating). If the range hood is convertible, all that is needed for stainless steel models are a set of ZLINE Charcoal Filters. However, for select convertible designer series models, an additional compatible vented crown molding will need to be ordered as well.

Need further assistance with ductless range hood options? Fill out our contact form at the bottom of the page for assistance from the ZLINE Customer Department team.

12. HOW DO I INSTALL MY ZLINE RANGE HOOD ON MY SLOPED OR SLANTED CEILING?

For sloped or slanted ceilings, we recommend for customers to have the chimney-piece custom cut at an angle, or there is the option of building a soffit down from the ceiling in order to mount the range hood on a flat surface.

13. CAN I PAINT OR STAIN MY WOODEN RANGE HOOD?

You may paint your wooden range hood, however, the different areas of the hood are more porous than others so when you stain it, it will look different in some areas and won’t be a smooth stain. This may cause it to look discolored in some parts, so we don't recommend staining our wood hoods.