ZLINE 18" Top Control Dishwasher with Stainless Steel Tub and Traditional Style Handle - BLUE GLOSS - DW-BG-18

Pre-Installation Tips:

Throughout this manual, you’ll see Warning and Caution notes. These warnings, cautions, and important safety instructions do not cover all possible conditions and situations that may occur. It’s your responsibility to use common sense, caution, and care when installing, maintaining, and operating the dishwasher. ZLINE is not liable for damages resulting from improper use.

Prior to removal of original dishwasher and the installation of your new unit, make sure to switch off your circuit breaker. Do not connect the dishwasher until you have completed the installation. Connecting the power cable is the last step when installing the dishwasher. All wiring and grounding must be done in accordance with the electrical code applicable to the region.


Grounding Instructions
For a permanently connected appliance:

This appliance must be connected to grounded metal, a permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance. The dishwasher is very heavy. Do not attempt to move or carry a dishwasher alone. Two or more people are needed to move a dishwasher and avoid potential injuries.

• Make sure to use a new water supply line. Old lines are susceptible to breakage because they become hardened and may cause property damage due to a water leakage.
• The dishwasher must be connected to a hot water supply with a temperature between 120°F and 149°F. This temperature range provides the best washing result and shortest cycle time. Temperature should not exceed 149°F to prevent damage to dishes.
• Ensure that the water supplied to the dishwasher does not freeze. Frozen water can damage the hoses, valves, pump, or other components.

Installation

For detailed instructions, see the User Manual & Installation Guide 

COVERAGE
ZLINE Kitchen microwave parts will be warranted for two years from the original purchase date for the original purchaser of the product.

TERMS
This warranty applies only to the original purchaser of the product installed for normal residential use. This is defined as a single-family, residential dwelling in a non-commercial setting. Commercial settings include but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correction facilities. This warranty is non-transferable and will not be extended based on the date of installation. The warranty applies only to products installed in the continental United States and the District of Columbia. Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage resulting from negligence, improper maintenance, misuse, abuse, alteration of or tampering with the appliance, accident, natural disaster, improper electric supply, unauthorized service or repair, improper installation, or installation not in accordance with the instructions contained in the manual or the local codes.

WHAT IS NOT COVERED

1. Installation or start-up damages or problems caused by improper installation or use.
2. Damage related to unauthorized service or unauthorized parts.
3. Installation in any commercial or non-residential application.
4. Aesthetic damage, scratches, or natural wear caused by normal use.
5. Second-hand, open box products, or products purchased from an unauthorized retailer.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. 

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.

Shipping Policy:

All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely. We DO NOT offer International Shipping.

Product Receiving Instructions:

• Please inspect all shipment(s) upon receipt of delivery by Zline.
• Please sign for piece(s) count as well as pallet count(s).
• When using FREIGHT CARRIER inspect all boxes and make sure no damages have accrued during shipment.
• The freight carrier has acknowledged the receipt of this shipment from our facilities in good condition. By your acceptance of the shipment from the carrier, you acknowledge that the product has been delivered in good condition. Zline cannot be responsible for loss or damage if you give the carrier receipt of acceptance.
• If any shortages or damages are discovered upon delivery, make a notation of damage(s) and/or shortage on the item(s) with a representative from the carrier present before accepting the order.

Return Policy:

Returns are permitted within 30 days of receipt of product(s) unopened and undamaged. The customer will be responsible for all shipping costs associated with any returns and will be responsible for up to a 25% restocking fee(s). ZLINE only accepts any returned items that can be resold; refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and email us at returns@faucetgennie.com with the shipment tracking number.