Availability:
Estimated Arrival: Between May 19 and May 21. *ETA to USA Only
Shipping & Returns: Free Shipping with orders over $100
About The Company
Novatto was started by a young entrepreneur who wanted to introduce a stunning home product that would set itself apart from others in the industry with quality and design. With a desire of other cultures and craftsmanship, Novatto is a trusted name with contemporary, transitional, and traditional designs. Today we are proud to be a featured brand in more than 300 Showrooms across the United States and Canada, as well as the premier online retailers in the Decorative bath and Home.
Description
The Cayenne is a small river-shaped bar sink hand-hammered from 100% recycled, by master artisans. Through years of skill and experience passed down from previous generations, the end result is a one-of-a-kind work of art. Made from *16 gauge copper, the beautiful Cayenne has a warm antique finish and a 1-inch flat lip, allowing either drop-in or undermount installation. The sink has a 2-inch drain for standard U.S. plumbing connections.
Copper is amazingly easy to maintain. Fingerprints do not show as they will on stainless steel and other metals. For basic cleaning, simply use soap and water.
Copper has a living finish and its patina will continue to develop character over time, meaning it will become a richer, darker color. The patina creates a unique look of light and dark tones complementing each other.
Made with the highest standards of quality and creative design, Novatto sinks add art and function to any room. Let your style flow and enjoy Novatto's lifetime limited warranty. Supreme packaging and boxing ensure damage-free delivery. Novatto's customer service is always here to answer any additional product questions or help you choose a matching faucet. Phone:844.404.4242 or email: productsupport@novattoinc.com.
*The lower the gauge number, the thicker the copper*
Features:
- Small river bar and prep sink with a 1.5-inch flat lip
- Hand-hammered antique finish
- Drop-in or Undermount installation
- Artisan handcrafted in Mexico
- 16-gauge recycled copper construction
- Outside dimension: 28 by 12 by 4/2.5-inches
- 2-inch drain opening
- Standard U.S. plumbing connection
- Limited lifetime warranty
Specification
Dimensions:
- Item Length (inches) 28
- Item Width (inches) 12
- Item Height (inches) 2.5 / 4
- Item Weight 10
- Package length (inches) 29
- Package width (inches) 17
- Package height (inches) 7
- Package weight (pounds) 12
Installation & Parts
We recommend our products be installed and serviced by a licensed professional plumber or contractor to avoid any improper installation. Warranty is automatically void if any product has been tampered with, improperly installed, altered, or damaged due to misuse or abuse during installation.
CARE AND MAINTENANCE
Copper has been used for thousands of years and is easy to maintain since it does not show fingerprints as stainless steel and other metals would. For basic cleaning, simply use a mild soap and water as other cleaners typically are not necessary. Products such as Renaissance Wax or Flitz Wax may be applied to the copper surface periodically to give it lasting protection. These suggested seals will help maintain the luster of the copper and provide better water runoff. Leave the water running while working with acidic foods or pastes to avoid any reaction.
Copper is a living metal and the patina of our Antique and Natural finishes will all naturally continue to patina over time; meaning they may become a richer, darker color. However, if you would like to keep the copper sink looking like it did when first installed, we recommend waxing the sink every 2-3 months. Our copper sinks are not lacquered or sealed in the manufacturing process and will react to their environment as they develop character. If acidic items such as lemons, ketchup, or red wine sit on these finishes for an extended period of time the finish may be affected, but since copper is a living metal it will heal or re-patina itself over time; often in a matter of days. The beauty of copper is it is ever changing and no two pieces are ever alike giving you a one of a kind work of art!
Warning: Copper sinks can be harmed using some copper cleaners. Copper cleaners can scratch the surface and be abrasive on a copper sink. Also, do not use corrosives such as chlorine, concentrated vinegar or abrasive cleaners.
Complete Copper Drop-In and Undermount Sink Guide
Copper Undermount Sink Installation Guide
Copper Drop-In Sink Installation Guide
Copper Drop-In and Undermount Sink Care and Maintenance
Warranty
Novatto products have been made under the highest standards of craftsmanship and quality. Due to the natural character of our handcrafted copper products and artisan process, variations in dimensions, color, surface, hue, hammering uniformity and finishes are expected and not considered defects. These variations are more evident in our “natural finish” where some pieces will have variable areas of more black or brown. Novatto offers no warranty with respect to the finishes on the copper products, as the living finishes naturally change over time. Novatto’s copper sinks offer a warranty for defects in workmanship and/or materials for all of our collections when the product was purchased through an authorized Novatto dealer.
Under no circumstance will Novatto or Novatto Inc. be held responsible for any damage as a result during or after product installation. We will not be responsible for any labor or installation charges, or any other expenses associated with a defective product. Novatto’s only responsibility is the replacement, exchange, or repair of a defective product.
If you believe you have a warranty claim, contact Novatto, either through your local Dealer, Plumbing Contractor, Home Center, or by writing: Novatto, Inc., Attn.: Product Support, 3533 E. Corona Ave., Phoenix, AZ, 85040, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, email: support@novattoinc.com or write to the above address.
Since copper is a living material each piece is unique and one of a kind. Due to the unique handcrafted art of Novatto’s copper products, the tolerance in size of our sinks is +/-0.5” and for our bathtubs it is +/-1.0”. To be sure Novatto’s product fits perfectly in your home; we recommend purchasing the product first and fabricate according.
Warning: Do not use corrosives such as chlorine, vinegar, abrasive cleaners, copper cleaners, and citric acids like lemon or orange juice, harsh chemicals or anything with ammonia or acid. These substances may remove the patina finish of a copper sink. However, if an acidic product removes some of the patina, do not worry the patina will return over time due to its living properties.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.
Inspection:
Signature upon manifest, bill, or “Received by” acknowledges receipt of merchandise in full and in good condition by any authorized agent of the customer named. Any damages MUST be noted on the bill of lading or manifest at the time of delivery upon inspection.
Returns:
An RGA must be obtained from Novatto before returning any merchandise.
Buyer may not return goods without first advising Novatto. All returns will be subject to a $5 restocking fee. The package must be sent back in the exact package it was sent it.
The buyer at its expense agrees it will promptly inspect the goods within three days of receipt. Buyer shall notify Novatto within 15 days of inspection from the date of receipt of the goods, written notice of any and all deficiencies, defects from specifications.
In the event no such written notice is received by Novatto, the buyer shall be deemed conclusively to have inspected and accepted all such goods and to have waived any rights and claims.
Claims:
Any and all claims from shipping errors, lost shipments or any other discrepancies must be made within 30 days or they will be disallowed and deemed waived.
*With all return questions please email us at returns@faucetgennie.com with the shipment tracking number
FAQ
1. Will my copper product from Novatto turn color over time?
-Novatto’s finish is not waxed or sealed. Since copper is a living material it can tarnish or darken with time. Remember, copper will always react to how it is used and its surrounding environment.
2. Do your copper sinks have overflows?
-No, none of our copper sinks have overflow holes.
3. Considering these are handmade what differences should I expect?
-All our copper sinks are handmade from natural copper so variations in color or size are common. Although each one is handmade they can be used for a double vanity or something similar in style.
4. What gauge of copper is used in my copper sink?
-All of Novatto’s copper vessels are a 14 gauge copper, some of the thickest on the market today.
5. What is Patina or a Living Finish?
-The beauty of copper is its livingfinish or patina. It builds overtime and works as a protective coating. The patina is a rich weathered finish with light and dark tones complementing each other and creating the unique effect of copper. It is also what gives copper its natural anti-bacterial properties. Certain chemicals can strip the patina. These products will remove the finish leaving your sink shiny: Soft Scrub, Drano, Clorox Bleach, or Acids. However, because it is a living finish, it will heal itself. Over time, the copper sink will gradually return to the rich brown color and cover up spots or scratches.