Availability:
Estimated Arrival: Between Dec 22 and Dec 24. *ETA to USA Only
Shipping & Returns: Free Shipping with orders over $100
About The Company
The word Novatto is an inflection derived from the Latin word novatus, but with only one "t" (novato). The root word novatus has one primary meaning: Being renewed or refreshed.
At Novatto we are constantly looking for new "refreshed" product ideas to give you an exceptional product at a fair price. With new unique products being added continuously, customers look to Novatto for refreshing ideas for their kitchen and bath.
Novatto was started by a young entrepreneur who wanted to introduce stunning home product which would set itself apart from others in the industry with quality and design. With a desire of other cultures and craftsmanship Novatto is a trusted name with contemporary, transitional, and traditional designs. Today we are proud to be a featured brand in more than 300 Showrooms across the United States and Canada, as well as the premiere online retailers in the Decorative bath and Home
Description
Modern lines come together with a timeless style in this popular widespread faucet from Novatto. The MULD faucet is designed to accommodate lavatory or drop-in sinks. Two metal knobs control the temperature and water pressure. Durable and easy to clean, this faucet is constructed of solid brass with lifelong finishes in chrome, matte black and PVD brushed nickel. High-pressure cartridges ensure longevity and trouble-free use. Quarter turn handles are pre-assembled on valves for easy installation. Three 1.375 or 1.5-inch counter holes are required for installation. This faucet will work on counters up to two inches thick.
Supply lines, mounting hardware, and instructions are included for quick and easy standard plumbing installation. You may purchase this faucet with OR without a matching pop-up drain with overflow and its assembly. (See SKU# NBF-836BN-PUD-O or NBF-836CH-PUD-O or NBF-836MB-PUD-O.)
Faucet is ADA Compliant, AB1953 Low Lead Compliant; cUPC, and NSF Certified. Faucet width is 10.5 inches based on 8-inch centers. Overall faucet height: 8.5 inches; Spout reach: 5.75 inches; Spout height: 8 inches.
Faucet is double boxed to ensure damage-free delivery while our Limited Lifetime Warranty ensures worry-free shopping.
Features:
-
Three holes, deck mount installation
- Double handles
- 8 -16” widespread
- Solid brass construction
- 1.375 or 1.5-inch counter diameter hole required
- cUPC and AB1953 low lead compliant
- NSF 61 and NSF 372 certified
- ADA compliant
Specification
| Product Dimension | ||
|---|---|---|
| Product Height: (in) | 8.5 |  |
| Spout Height: (in) | 8 | |
| Spout Reach: (in) | 5.75 | |
| Product Width: (in) | 10.5 | |
| Product Length: (in) | 8.5 | |
| Number Of Holes: | 3 | |
| Product Weight: (lb) | 5 | |
Recommended
Pop-up: NBF-836BN-PUD
Installation & Parts
We recommend our products be installed and serviced by a licensed professional plumber or contractor to avoid any improper installation. Warranty is automatically void if any product has been tampered with, improperly installed, altered, or damaged due to misuse or abuse during installation.
Maintenance:
Your new faucet is designed for years of trouble-free performance. Keep it looking new by cleaning it periodically with a soft cloth. Avoid abrasive cleaners, steel wool, and harsh chemicals as these will scratch, dull, and/or damage the finish and void the warranty.
Safety Tips:
Inspect faucet to ensure no damages have occurred while in shipping. Observe all plumbing and building codes in accordance with your state and local requirements. Read installation and maintenance instructions thoroughly before installing the faucet. Be sure to use proper tools and always wear proper personal safety accessories for your protection. Protect your eyes with safety glasses when cutting or soldering water supply lines. Confirm that your model will fit in intended location and plumbing fixtures are located where legally required before beginning installation.
Specification Sheet (spec sheet same for all finishes)
Complete Bathroom Faucet Guide
Bathroom Faucet Installation Guide
Warranty
Novatto products have been made under the highest standards of craftsmanship and quality. All Novatto faucets are backed by Novatto’s Lifetime Limited warranty. Novatto warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for homeowners), this faucet will be free from defects in material and workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are excluded from this warranty.
Damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself are excluded from this warranty.
Novatto recommends using a plumbing professional to install your Novatto product. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied,statutory or otherwise, including without restriction those of merchantability or of fitness for use.
Defects or damage caused using other than genuine Novatto parts is not covered by this warranty. This warranty is applicable only to faucets purchased after November 2009 and shall be effective from the date of purchase as shown on purchaser’s receipt. If the faucet should leak or drip during normal use, Novatto will provide the purchaser the cartridge necessary to put the faucet in normal working condition.
All finishes on Novatto faucets are warranted to the original consumer to be free from defects in material and craftsmanship for a period of one year starting the date of purchase by the consumer. If the faucet is used commercially or is installed outside of the United States of America or Canada, the warranty is voided.
Proof of purchase (original sales receipt) must be provided to Novatto, Inc. with all warranty claims. Novatto is not responsible for labor charges, installation, loss, injury or any other incidental or consequential costs. In no event shall the liability of Novatto products surpass the purchase price of the replacement part. In no event shall Novatto be liable for loss of profits or any such loss, or any direct or indirect, special, incidental or consequential damages howsoever incurred or designated arising out of any breached claim of warranty.
If you believe you have a warranty claim, contact Novatto, either through your local Dealer, Plumbing Contractor, Home Center, or by writing: Novatto, Inc., Attn: Product Support, 3533 E. Corona Ave., Phoenix, AZ, 85040, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of a service or repair facility near you, email: support@novattoinc.com or write to the above address.
Warning: Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome, oil rubbed bronze or brushed nickel. This will void the warranty. Novatto products may be cleaned by using a mild soap with warm water and a dry, clean soft cloth. Using anything other than what is suggested will void the warranty.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.
Inspection:
Signature upon manifest, bill, or “Received by” acknowledges receipt of merchandise in full and in good condition by any authorized agent of the customer named. Any damages MUST be noted on the bill of lading or manifest at the time of delivery upon inspection.
Returns:
An RGA must be obtained from Novatto before any returning any merchandise.
Buyer may not return goods without first advising Novatto. All returns will be subject to a $5 restocking fee. The package must be sent back in the exact package it was sent it.
Buyer at its expense agrees it will promptly inspect the goods within three days of receipt. Buyer shall notify Novatto within 15 days of inspection from the date of receipt of the goods, written notice of any and all deficiencies, defects from specifications.
In the event no such written notice is received by Novatto, buyer shall be deemed conclusively to have inspected and accepted all such goods and to have waived any rights and claims.
Claims:
Any and all claims from shipping errors, lost shipments or any other discrepancies must be made within 30 days or they will be disallowed and deemed waived.
*With all return questions please email us at returns@faucetgennie.com with the shipment tracking number
FAQ
1. Are replacement parts available?
- Yes, they sure are. We carry replacement parts for all of our faucets. Parts are available free of charge when covered under warranty.
2. Do your faucets have a lifetime warranty?
-Yes, all of our faucets carry a Limited Lifetime Warranty.
3. How far back from the edge of the sink should the faucet hole be drilled?
-The distance depends on the type of faucet used with the sink. Typically 1-3-inches is ideal
4. Where should the faucet hole be placed?
-The placement of the faucet is a matter of preference, most faucets, however, are centered to the sink’s drain. Also make sure there is clearance between the back-splash and the faucet’s handle
5. What type of cartridge does the faucet have?
-All Novatto faucets use a high pressure ceramic cartridge.