Dakota Signature Collection - Single Handle Bathroom Vessel Faucet with Pop-Up - Black + Chrome

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Installation & Care

Dakota Faucet Installation

Product Care

Cleaning Faucet Aerators:

1. Gently unscrew the faucet spray head.
2. Remove the aerator by pushing with a finger from the bottom.
3. Rinse the aerator with water until all debris is gone.
4. Place aerator back into spray head.
5. Gently screw the faucet spray head by hand back onto the spout.

Finish Maintenance on Faucets and Soap Dispensers:

• Maintain the factory appearance and prevent the buildup of mineral scale and soap residue using daily maintenance. Wipe the faucet with a soft dry cloth.
• Remove spots and surface debris by applying a mild cleaner to a soft dry cloth and wiping down the faucet.
• Rinse the faucet with clear water and polish dry with a soft cloth.
• Never clean the faucet with (i) abrasive powders, pads, brushes, or sponges, or (ii) cleaners that contain alcohol, bleach, abrasives, vinegar, hydrochloric acid, formic acid, lye, or acetic acid, (iii) steam cleaners or (iv) “no-rinse” cleaning agents.

Warranty

All parts of the Dakota faucet are warranted to the original consumer purchaser to be free from defects in material and workmanship, for as long as the consumer purchaser owns it.

Dakota will replace “free of charge”, during the warranty period, any part that proves defective in material and/or workmanship under the normal residential application. Avoid abrasive cleaners, steel wool, and harsh chemicals. These will dull the finish and void your warranty.

THIS WARRANTY IS LIMITED TO REPLACEMENT PARTS ONLY AND DOES NOT COVER OR INCLUDE LABOR CHARGES OR DAMAGE INCURRED IN INSTALLATION, REPAIR, OR REPLACEMENT OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, NOR DOES IT COVER OR INCLUDE DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC LOSS. IN NO EVENT SHALL LIABILITY EXCEED THE PURCHASE PRICE OF THE FAUCET. WARRANTY PARTS ORDERS MAY BE SUBJECT TO SHIPPING & HANDLING CHARGES.

This warranty excludes all industrial, commercial, and business usage, whose purchasers are hereby extended a five-year limited warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty. This warranty also excludes installation outside of the United States of America, whose purchasers are hereby extended a one-year limited warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty.

Any damage to this faucet as a result of improper installation, misuse, accident, neglect, or any use that violates the instructions furnished by us, WILL VOID WARRANTY
IMMEDIATELY. This warranty is only valid to the original consumer purchaser and excludes industrial, commercial, or business use of the product.

ANY CLAIMS MUST BE MADE IN WRITING, ACCOMPANIED BY THE DEFECTIVE PART ALONG WITH THE ORIGINAL PROOF OF PURCHASE, AND DELIVERED TO DAKOTA PLUMBING PRODUCTS, LLC, ATTN: CLAIM DEPARTMENT, 800 NW 65th ST, Ft. Lauderdale, FL 33309

Shipping

Order Confirmation:

  As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. 

 Order Shipment within the US:

  Faucetgennie.com offers Free Standard Shipping on all orders over $75 as a courtesy to our customers. We make every effort to provide as accurate shipping times as possible, but these may vary depending on the shipping company and are beyond our control. If your order is in stock and we process the charges to your credit card, it will ship within five business days (usually in 2 days) from the date of your order, but some special or custom products may take up to six weeks. This will be clearly stated on the Shipping Section of the Product Page. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com. 

   Faucetgennie.com will not be held liable for any extra shipping charges made as a result of customer absence, incorrect shipping addresses, or package refusal (please follow our Inspection Guide). If you reject any shipment from Faucetgennie.com, you will be responsible for all delivery costs, as well as the expense of returning the package to the manufacturer and restocking fees. This amount will be deducted from the total.

Please keep in mind that we do not cover the additional costs of shipping to Alaska, Hawaii, or Puerto Rico.

 Prior Delivery:

Please ensure that the delivery service will have the necessary access to complete the delivery on time. Please make the necessary arrangements to allow access ahead of time. If you believe that the delivery service will have difficulty delivering to your home for any reason, please notify us in advance. 

Note: Freight delivery for large items is guaranteed only until your curbside, which means the driver will not be able to bring it into your home. Please ensure that someone else will be able to do that.

Product Inspection Guide:

 Please inspect all items upon receiving your package. Precisely inspect all box(s) to ensure that no damage (including box corners, wet or dirty box or shipping labels) has occurred.

Please sign for both the piece(s) count and the pallet count(s). The freight carrier has acknowledged receipt of this shipment in good condition from our facilities.
Even if the package is only slightly damaged, with small dents, crushed sides or corners, it is very important to write "Packaged Damaged" on the shipping form.

Take the item from the box and carefully inspect it. Please make sure to notify us within 24 hours of receiving the product about any damages.

We cannot guarantee that we will accept responsibility if we are not notified within 24 hours of receiving the product that it is damaged.

Return Policy:

 Stylish® requires a Return Merchandise Authorization (RMA) number to be issued before accepting a return or replacement. Once the returned item is counted and inspected at our warehouse, credit or refund will be issued by Stylish®. Returned items are subject to a 25% restocking fee, have a time limitation of 30 days from the original purchase, and return shipping must be pre-paid by the customer if the item was not defective. All returns must be made in original packaging.

FAQ

Accordion Panel:

Gauge is a measurement range of thickness, the lower the number, the thicker the steel. Dakota Signature Series stainless steel sinks feature a 16 gauge thickness while most of the Dakota Genesis Series stainless steel sinks are 18 gauge.

Why is undercoating important?