Availability:
Estimated Arrival: Between Nov 29 and Dec 01. *ETA to USA Only
Shipping & Returns: Free Shipping with orders over $100
About The Company
Novatto was started by a young entrepreneur who wanted to introduce a stunning home product that would set itself apart from others in the industry with quality and design. With a desire of other cultures and craftsmanship, Novatto is a trusted name with contemporary, transitional, and traditional designs. Today we are proud to be a featured brand in more than 300 Showrooms across the United States and Canada, as well as the premier online retailers in the Decorative bath and Home.
Description
Looking for something unique and built to last? This premier white marble handles any job in the kitchen or bar, all while being the center of attention. All four sides are polished allowing for a complete undermount or farmhouse installation. Made with the highest standards of quality and creative design, Novatto sinks add art and function to any room.
Keep in mind this sink is beautifully crafted by our master artisans so dimensions may vary up to a quarter inch. Colors and variations may also vary a little since it is natural stone, but this black granite is very consistent.
This sink is made with a standard 3.5-inch drain opening and is compatible with disposals. Be sure to reinforce this sink when installing as it weighs 120 pounds. (135 lbs in a crate)
For minimal maintenance be sure to seal the sink with our Glacier Ice Sealer which is included and let your style flow!
This sink is packaged in a padded wooden crate to ensure a safe delivery while Novatto's lifetime limited warranty ensures worry-free shopping. And as always, Novatto's customer service is here to answer any additional product questions.
Features:
- Artisan, handcrafted natural stone, rectangle white carrara marble bar/prep sink
- Undermount or farmhouse installation
- Approximate dimensions due to handmade craftsmanship
- Outside dimension: 18 x 15 x 10-inches
- Inside Dimensions: 15 x 12 x 8.5-inches
- 1.5-inch thick sidewalls
- 3.5-inch drain opening
- Standard U.S. plumbing connection
- Glacier Ice Sealer included
- Limited lifetime warranty
- This sink weighs 120 pounds, be sure to re-enforce
Specification
Dimensions:
- Item Length (inches) 15
- Item Width (inches) 18
- Item Height (inches) 10
- Item Weight 120
- Package length (inches) 20
- Package width (inches) 24
- Package height (inches) 14
- Package weight (pounds) 135
Installation & Parts
We recommend our products be installed and serviced by a licensed professional plumber or contractor to avoid any improper installation. Warranty is automatically void if any product has been tampered with, improperly installed, altered, or damaged due to misuse or abuse during installation.
CARE AND MAINTENANCE
For basic cleaning, apply the Glacier Ice sealer and simply use mild soap and water. After each use, wipe the basin dry with a soft cloth. Do not allow mineral deposits such as iron, salt, lime, or soap to build upon your sink. Certain types of natural stone tend to lose their vibrant color after years of exposure. To keep your stone sink from going through oxidation and discoloring it is advisable to treat your sink with mineral oil every few months. This will ensure the sink maintains its lustrous color and appearance for a very long time.
We suggest you leave the water running while working with acidic foods or pastes to avoid any reaction. If staining occurs, use a stone cleaner like Glacier Ice.
One of the distinctive characteristics of natural stone are the small voids in the surface of the stone.
Because of these natural gaps, over time it may be necessary to fill in any spaces with stone filler, in a color similar to the stone.
The beauty of stone is no two pieces are ever alike, giving you a one-of-a-kind work of art!
Warning: Do NOT use acidic household cleaners, harsh chemical wipes, or abrasives.
Stone Sink Kitchen/Bar Installation Guide
Stone Sink Care and Maintenance
Warranty
Novatto products have been made under the highest standards of craftsmanship and quality. Due to the natural characteristics of our handcrafted stone products and the artisan process, variations in dimensions, veining, voids, crystalline structuring, coloration and other variances are expected and not considered defects. These distinctions are what make each piece beautifully unique. Novatto offers no warranty with respect to the textured finishes on the stone products, as the texture will naturally change over time and use. Novatto’s stone sinks offer a limited lifetime warranty for defects in workmanship and/or materials for all of our collections when the product was purchased through an authorized Novatto dealer.
Under no circumstance will Novatto Inc. be held responsible for any damage as a result during or after product installation. Novatto accepts no liability for any damages to the floor, walls, plumbing or personal injury during installation. We will not be responsible for any labor or installation charges, or any other expenses associated with a defective product. Novatto Inc’s only responsibility is the replacement, exchange, or repair of a defective product.
If you believe you have a warranty claim, contact Novatto, either through your local Dealer, Plumbing Contractor, Home Center, or by writing: Novatto, Inc., Attn.: Product Support, 3533 E. Corona Ave., Phoenix, AZ, 85040, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, write to the above address or email: productsupport@novattoinc.com.
Much of the stone carving is done by hand with calculated blows from a hammer and chisel. We do use some small diamond saws and hand-held polishing tools, but because the sinks are not “machined” each will be a little different. They will not be perfectly symmetrical and there will be small variations in size. To be sure Novatto’s product fits perfectly in your home; we recommend purchasing the product first and then build accordingly.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@faucetgennie.com.
Inspection:
Signature upon manifest, bill, or “Received by” acknowledges receipt of merchandise in full and in good condition by any authorized agent of the customer named. Any damages MUST be noted on the bill of lading or manifest at the time of delivery upon inspection.
Returns:
An RGA must be obtained from Novatto before returning any merchandise.
Buyer may not return goods without first advising Novatto. All returns will be subject to a $5 restocking fee. The package must be sent back in the exact package it was sent it.
The buyer at its expense agrees it will promptly inspect the goods within three days of receipt. Buyer shall notify Novatto within 15 days of inspection from the date of receipt of the goods, written notice of any and all deficiencies, defects from specifications.
In the event no such written notice is received by Novatto, the buyer shall be deemed conclusively to have inspected and accepted all such goods and to have waived any rights and claims.
Claims:
Any and all claims from shipping errors, lost shipments or any other discrepancies must be made within 30 days or they will be disallowed and deemed waived.
*With all return questions please email us at returns@faucetgennie.com with the shipment tracking number
FAQ
1. Do I need to seal my stone sink?
- Most stone is porous to a degree, therefore it is important to protect your sink against harmful substances in every day use. All sealers will break down over time and become less effective. Your stone sink will come with Glacier Ice which should be applied. We then recommend re-sealing with Glacier Ice every year or two. If your stone sink is properly sealed, it will pretty much last for hundreds of years!
2. Should I hire or consult a professional?
-One average sized sink made of natural granite, for instance, can weigh around 300 pounds! Your sink may require custom cabinetry, and additional reinforcement in order to guarantee proper function. we highly recommend hiring an experienced cabinet maker for assistance. Each sink, due to the manufacturing process, will vary slightly dimensionally so, by providing the cabinet maker with the actual sink to be installed will ensure a custom, safe fit. Otherwise, poor reinforcement may lead to sudden accidents which could lead to personal injury and destruction of the sink.
3. Considering stone is designed by mother nature, what differences should I expect?
Since all of our sinks are created by mother nature, sculpture and hand-honed by our stone artisans, you will see variations in texture, veining or color, all of which make your sink unique!
4. Is there a template for my stone sink?
-As our sinks are handcrafted, we recommend using the actual sink for the cutout. Also, remember to ensure there is adequate space behind the sink for faucet and back-splash, plus, make sure there is full range of motion for faucet handles and spout.