Kibi Warranty Policy
KIBI provides its customers with an extensive warranty as a result of our excellent workmanship and high quality components used in our products. Mechanical warranty: A limited lifetime warranty is provided on all mechanical parts to be free from manufacturing defects in materials and workmanship under normal use for as long as the original purchaser owns their home.
A 5-year warranty is provided on all KIBI faucet finishes to the original purchaser against manufacturing defects in materials and workmanship. At its sole discretion, KIBI will repair or replace any part or finish that proves to be defective in material and/or workmanship under normal installation, use and service.
This warranty is extended to the original consumer owner, but does not cover installation or any other labor charges. In no event shall KIBI be liable for any incidental, consequential or special damages, installation cost, labor, travel time, freight costs incurred, lost profits, or contingent liabilities. KIBI makes no representation that its products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine local code compliance.
Stainless Steel Sink Warranty:
This product has been manufactured and inspected to the highest possible quality standards. Kibi sinks carry a limited lifetime warranty for residential use.
Should you experience any defects in materials or workmanship within the warranty period, we will repair or replace the defective product, subject to the following conditions:
- Any claim made under this warranty must include a copy of a valid proof of purchase showing the date and place of purchase.
- Our obligation under this warranty is to the original purchaser only and may not be transferred.
- Product replacement does not include shipping costs or labor installation costs.
- This warranty applies to residential installations only.
- Kibi reserves the right to examine product in question and its installation prior to replacement.
- If an identical replacement product is not available, Kibi reserves the right to replace the defective product with a similar product.
NOTE: Accessories such as rinse grids, cutting boards, strainers are not covered by this warranty.
This warranty relates to defects in manufacture, materials or workmanship in a Kibi stainless steel kitchen sink supplied for installation into domestic premises in the United States. It does not extend to:
- Damage resulting from failure to maintain the product in accordance with the Care and Maintenance instructions in this manual.
- Normal wear and tear, scratches or accidental dam age.
- Faults arising from improper use and/or installation.
- Defects in accessories, strainers, and rinse grids.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied are given, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Limited Fireclay Sink Warranty:
KIBI warrants to the original purchaser of an KIBI Fireclay sink that KIBI will, at its option, replace or repair, without charge, such product if it fails due to a manufacturing defect for a period of 1 year of normal residential use. Product replacement does not include transportation cost or labor installation cost. This warranty covers only Fireclay under-mount sinks installed in a conventional solid surface countertop and applies to residential installations only. KIBI reserves the right to examine product in question and its installation prior to replacement.
WASTE FITTINGS AND ACCESSORIES ARE NOT WARRANTED OTHER WARRANTY CONDITIONS ON SINKS
This warranty does not cover product failure or damage caused by the use of optional KIBI accessories, abusive treatment, misuse, environmental factors, normal wear including surface dulling and scratches, improper care and cleaning, use of aggressive and abrasive cleaners, damage due to handling or failure to follow the recommended procedures for installation, care and maintenance as detailed in the installation and care guide provided with every sink. This warranty is extended only to the original consumer purchaser of the product. This warranty does not cover shipping costs, labor costs, or any other charges for such items as installation or replacement of the sink, diagnosis or replacement of any faucet or component part, or any other expense or loss. All incidental or consequential damages are specifically excluded.
No additional warranties, express or implied are given, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.