BTI/AQUANUTECH Support Guidance
BTI/AQUANUTECH Support Guidance
INSTALLATION ALERT!
Instant Hot Water Dispenser Installation ADDENDUM
Instant Hot Water Dispenser Installation ADDENDUM PDFINSTALLATION GUIDES/PDFS
Instant Hot Water Dispenser Installation PDF
Instant Hot Water Dispenser Installation PDFFiltration Faucet Installation PDF
Filtration Faucet Installation PDFFiltration System Installation PDF
Filtration System Installation PDFFiltration System Replacement Cartridge Installation PDF
Filtration System Replacement Cartridge Installation PDFSoap/Lotion Dispenser Installation PDF
Soap/Lotion Dispenser Installation PDFLeak Detector System Installation PDF
Leak Detector System Installation PDFDISPENSER INSTALLATION W/ OTHER FAUCETS
Instant Hot Water Dispenser Installation with California Faucets
California Faucet Hose Configuration & Installation:
BTI Dispenser includes (2) 3/8″ Female x 1/4″ Compression, 3/8″ Female x 5/16″ Compression Fittings & 3/8″ Female x 1/4″ Hose Barb Fitting to be compatible with most other brands of filtration faucets. California Faucets hoses may require different fittings.
Blue Nut Hose = Connect to Cold Water Supply Line
Red Nut Hose = Connect to Blue Inlet On Top Of Dispenser
Transfer Hose = Connect to Red Outlet On Top Of Dispenser
NOTE: California Faucets include a Supply Line Flow Restrictor with filtration faucets. Consumers will install or not at the consumers discretion. If installed with a BTI Instant Hot Water Dispenser, the dispenser will work properly, but flow from the faucet may be affected.
Instant Hot Water Dispenser Installation with Franke Faucets
Franke Faucet Hose Configuration & Installation:
BTI Dispenser includes (2) 3/8″ Female x 1/4″ Compression, 3/8″ Female x 5/16″ Compression Fittings & 3/8″ Female x 1/4″ Hose Barb Fitting to be compatible with most other brands of filtration faucets. Some Franke Faucets may require two 3/8″ Female x 1/4″ Compression Fittings or a 3/8″ Female x 1/4″ Hose Barb Fitting.
3/8″ Black Poly-Tubing = Connect to Cold Water Supply or Filtration System
1/4″ Red Poly-Tubing = Connect to Blue Inlet On Top Of Dispenser
Silicone Return Tubing = Connect to Red Outlet On Top Of Dispenser
NOTE:If silicone tubing is pliable and may be crushed by compression fitting, you will need to use a 3/8″ Female x 1/4″ Hose Barb Fitting. (fitting supplied with BTI Filtration Faucets or Contact BTI to order)
Instant Hot Water Dispenser Installation with Mountain Faucets
Mountain Faucet Hose Configuration & Installation:
BTI Dispenser includes (2) 3/8″ Female x 1/4″ Compression, 3/8″ Female x 5/16″ Compression Fittings & 3/8″ Female x 1/4″ Hose Barb Fitting to be compatible with most other brands of filtration faucets. Some Mountain Faucets may require two 3/8″ Female x 1/4″ Compression Fittings or a 3/8″ Female x 1/4″ Hose Barb Fitting.
3/8″ Braided Hose = Connect to Cold Water Supply or Filtration System
1/4″ Braided Hose = Connect to Blue Inlet On Top Of Dispenser
Silicone Tube = Connect to Red Outlet On Top Of Dispenser
NOTE: If silicone tubing is pliable and may be crushed by compression fitting, you will need to use a 3/8″ Female x 1/4″ Hose Barb Fitting. (fitting supplied with BTI Filtration Faucets or Contact BTI to order)
Instant Hot Water Dispenser Installation with Newport Brass Faucets
Newport Brass Faucet Hose Configuration & Installation:
BTI Dispenser includes (2) 3/8″ Female x 1/4″ Compression, 3/8″ Female x 5/16″ Compression Fittings & 3/8″ Female x 1/4″ Hose Barb Fitting to be compatible with most other brands of filtration faucets. Some Newport Brass Faucets may require two 3/8″ Female x 1/4″ Compression Fittings or 3/8″ Female x 1/4″ Hose Barb Fitting.
Blue Tube = Connect to Cold Water Supply or Filtration System
Red Tube = Connect to Blue Inlet On Top Of Dispenser
Clear Tube = Connect to Red Outlet On Top Of Dispenser
NOTE: If clear tubing is pliable and may be crushed by compression fitting, you will need to use a 3/8″ Female x 1/4″ Hose Barb Fitting. (fitting supplied with BTI Filtration Faucets or Contact BTI to order)
Instant Hot Water Dispenser Installation with Waterstone Faucets
Waterstone Faucet Hose Configuration & Installation:
Utilize 3/8″ Female x 1/4″ Compression & 3/8″ Female x 5/16″ Compression Fittings Supplied with BTI Dispenser.
1/4″ Blue Tube = Connect to Cold Water Supply or Filtration System
1/4″ Red Tube = Connect to Blue Inlet On Top Of Dispenser
5/16″ Clear Tube = Connect to Red Outlet On Top Of Dispenser
Instant Hot Water Dispenser Installation with WaterInc Faucets
WaterInc Faucet Hose Configuration & Installation:
BTI Dispenser includes (2) 3/8″ Female x 1/4″ Compression, 3/8″ Female x 5/16″ Compression Fittings & 3/8″ Female x 1/4″ Hose Barb Fitting to be compatible with most other brands of filtration faucets. Some WaterInc Faucets may require two 3/8″ Female x 1/4″ Compression Fittings or a 3/8″ Female x 1/4″ Hose Barb Fitting.
1/4″ Blue Tube = Connect to Cold Water Supply or Filtration System
1/4″ Red Tube = Connect to Blue Inlet On Top Of Dispenser
5/16″ Clear Tube = Connect to Red Outlet On Top Of Dispenser
TROUBLE-SHOOTING GUIDE
| Instant Hot Water Dispenser Troubleshooting Guide | ||
|---|---|---|
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| Slow Flow From Spout. | Water supply valve is not fully open. Lines to dispensers are kinked. | Fully open water supply valve. Unkink lines to and from dispenser. |
| Delayed Water Flow From Spout. | Dispenser is Non-Pressurized by design so a slight delay is normal. | No Action Required |
| No Water Flowing. | Water Valves have been turned off. Lines to dispensers are kinked. | Fully open water supply valve. Unkink lines to and from the dispenser. |
| Water Is Too Hot | Water temperature on the display panel is set to high. | Reset the digital temperature to the desired temperature. |
The Instant Hot Water Dispenser Does Not Heat Water
The BTI Aqua-Solutions Instant Hot Water Dispenser will take between 8 and 10 minutes (from initial activation) to heat water to the setting specified. If the unit is not heating water, make sure the unit is plugged into a 110V outlet that you have confirmed to be operational. Test the outlet by plugging in another 110V item, such as a light. If the outlet is working and the unit is not heating water, please contact BTI Client Support at 720.322.0800 for assistance.
The Faucet Drips or Spits From The Spout
Although this is an “uncommon” occurrence with the BTI Instant Hot Water Dispenser unit, certain altitude conditions may make the faucet drip/spit when the Instant Hot Water Dispenser is reheating water to replenish the unit’s water supply. Once the water level in the dispenser is filled and heated, the dripping/spitting will cease.
The Water Has An Odor or Tastes Funny
The BTI Instant Hot Water Dispenser contains NSF-approved, food-grade materials for the cold-water inlet and a 304 Stainless Steel tank for the hot water reservoir. Using these materials and the quality control inspections at time of manufacturing eliminates any leaching of chemicals into the unit. The common cause of odor or bad taste is the presence of unfiltered water being heated by the unit. Upon heating the unfiltered water, the odors and taste are accentuated. The best solution to this problem is to install a point-of-use filtration unit such as the BTI Aqua-Solutions FL1000 in conjunction with the Instant Hot Water Dispenser. Make sure the filtration unit selected is certified to both NSF 42 and 53 standards to assure maximum protection. Once the water is filtered, the bad odor and taste will not be present in heated water.
| Filtration System Troubleshooting Guide | ||
|---|---|---|
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| Reduced Water Flow | Filter Needs Replacement | Replace with FLC1000 Replacement Cartridge |
| Leak Detector Troubleshooting Guide | ||
|---|---|---|
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
| Alarm Sounds With No Water Present. | Dead Battery | Replace Battery |